Frequently Asked Questions
Everything you need to know about bringing SweetShapes into your home.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. Custom home decor pieces may require an additional 2-3 days for processing before shipment.
What is your return policy for home decor items?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made or personalized shapes are final sale.
Are the materials used in your products sustainable?
Yes, SweetShapes.Co is committed to eco-friendly practices. We use ethically sourced woods, non-toxic finishes, and recyclable packaging for all our home goods.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. After this window, our team begins the crafting and fulfillment process, and changes may no longer be possible.
How should I care for my SweetShapes products?
To maintain the quality of your items, we recommend dusting with a soft, dry microfiber cloth. Avoid using harsh chemicals or abrasive cleaners that could damage the finish.